Terms & Conditions

The travel site www.wmtravels.in and mobile site are maintained by WM Travel Solutions Pvt. Ltd. It is an incorporated company existing compliant with the laws of the Republic of India. By accessing or using this site or using any of its services, you agree, without limitation or qualification, to the terms and conditions illustrated below, including any supplementary guidelines and future modifications.

WM Travel has the right to change, or remove any part of these below mentioned Terms and Conditions without any prior notice. Any alterations made in Terms and Conditions of Use will be applicable from the moment they are posted on the site. You are required to re-check the “Terms & Conditions” link to be fully aware of the entire scenario.

1. Agreement between the Customer & WM Travel:

By accessing, using, browsing or make a booking through www.wmtravels.in users have to accept that they are agreed to the company’s terms and conditions. In case of any violation, WM Travel Solutions Pvt. Ltd. and its subsidiaries (including www.wmtravels.in) reserve all the rights for taking any legal actions against them.

2. Prices on the Website:

Price offered on WM Travel’s website, usually includes accommodation charges, taxes (unless specified otherwise) and in some special cases charges for meals (Breakfast /Lunch / Dinner). It never includes any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments, sightseeing places and bar charges, etc.

3. Payment Mode & the Policies:

We accept payment through different modes and our payment gateway is entirely secure. Customers can make online payments through a safe transaction process. We ensure their personal security codes will not be revealed in any circumstances. 

Modes of payment available at WM Travel for online bookings are:

Credit/Debit Cards: Visa, Master, Amex, Maestro & RuPay
  • Net Banking
  • All Major Banks Supported

  • Wallet
  • MobKwik, PhonePe, AmazonPay & Others

  • UPI
  • GooglePay

  • EMI
  • HSBC, RBL, ICICI and Other banks for EMI

  • PayPal
  • Pay with PayPal

4. Terms for the Website Use 

We accept payment through different modes and our payment gateway is entirely secure. Customers can make online payments through a safe transaction process. We ensure their personal security codes will not be revealed in any circumstances. 

On using this website, you agree that:

You will use this site accepting to its Terms of Use.

You will use this website only to make lawful bookings for yourself or on behalf of another person for whom you are officially authorised to do the bookings. You have to notify other persons about the website’s given Terms and Conditions.

You will provide correct information about every official document and other important details like name and DOB to our site in case of planning trip with it.

You will be solely responsible for any error or mistake in the process of information.

Every information provided by you to this site should be complete, accurate, and updated. 

If you are having an account on this site, you are advised to secure it with your login credentials, including login ID and password. You will be entirely responsible for any use or misuse of your account.

WM Travel has the rights reserved to deny access to its website to anyone, at any time without any notice and for any reason, including, but not limited to, for the violation of its Terms of Use.

5. Communication Policy 

Upon transaction with this site, an e-mail would be sent to you from WM Travel regarding the status of your transaction. The e-mail will be sent to the same e-mail id you would provide at the time of booking. You need to be careful while providing the e-mail id. WM Travel is not responsible for the receiving of the supposed e-mail in your inbox. 

The customer acknowledges that the SMS sent by WM Travel is an added facility for the convenience of the customers. As per the law, it is not compulsory to deliver SMS service alerts to customers. If you don’t receive any SMS for any reason, WM Travel is not accountable for it.

· WM Travel is not responsible to provide information about any alterations in flight schedules, cancellation and status of airline or hotel, etc.

6. Booking Policy

  • The total price showed on the site includes all applicable government taxes.
  • In case the fare increases in the issuance of the Air ticket, due to airlines, a miscalculation in amount because of server error and from the banks' payment gateway issue, then WM Travel reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to WM Travel Solutions Pvt. Ltd. after the communication from WM Travel to avoid any discomfort.
  • You are required to pay the entire amount prior to the confirmation of your booking.
  • For issuing any infant’s ticket, the age of the infant must be below 24 months and you will have to present a valid proof-of-age document while they’re checking in. The infant must be accompanied by an adult of at least 18 years old. You can book no more than one infant per adult. To avail infant fares; the infant must be under 24 months throughout the booking itinerary. For infants of 24 months or above, you need to book a separate booking as a child.
  • For issuing any child ticket, the age of the child must be in between 2-12 years and having valid proof-of-age documents at the time they’re checking in. The child must be accompanied by an adult of at least 18 years old.
  • All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective Airlines/Supplier.
  • WM Travel is not responsible for any delay or cancellation of flights from the airlines' end.
  • f you cancel the ticket directly from the airlines' website, office or call centre, the customer needs to inform www.wmtravels.in for processing refund. Please note that WM Travel does not get any direct alerts from airlines.

7. Policy for Flight Amendment & Cancellation 

Bookings made on WM Travel is subject to cancellation charges levied by the airline, which may vary w.r.t flight and booking class.

WM Travel levies a negligible amount for domestic and international air tickets as cancellation service charges.

WMTC insurance fee is non-refundable.

Convenience fees are non-refundable in all cases.

Some bookings may be non-refundable as per the specific airline’s policy.

Some bookings cannot be cancelled partially, depending on the specific airline’s policy.

Cancellations can be done online or offline via Mybooking section or by sending an email to WM Travel. 

We can assist you in making various modifications for bookings. In few cases, you will have to contact the airline directly.

Amendment charges on www.wmtravels.in are subject to change as per the policy of the airline that varies due to flight timings and booking class.

In case you want to cancel the tickets 24 hours before the journey, WM Travel recommends the customer to contact directly to the Airlines and later for refunds, send the cancellation request to us.

The customers shall request any valid refunds against no-show or unutilized bookings, as per the defined policies, within 90 days from the date of departure for the air ticket and/or the date of check-in for the hotel bookings. No refund would be payable for requests made after the expiry of 90 days of departure date/ check-in as above-mentioned and all unclaimed amounts for such unutilized or no show air or hotel booking shall be accordingly be considered to have been forfeited. 

 The cancellation refund shall be processed at the earliest once the request is received. In case cancellation has been made directly through airlines, refunds shall be processed after deduction of airline charges and our service charge. All refund processing is subject to the processing of refunds by the respective airline/service provider. Please note convenience fee paid at the time of booking is not refundable.

8. Holidays Amendment & Cancellation Policy

Cancellation before the date of departure- 

Before 60 Days or more: 25% of the tour cost (if full paid) will be charged as cancellation charges.

Before 30 Days or more: 50% of the tour cost will be charged as cancellation charges. 

Before 15 Days: 100% of the tour cost will be charged as cancellation charges.

9. Refund Policy

WM Travel will process the refund only if the cancellation request/claim from the customer is made through mybooking section on the website or email. 

Refund against the cancellation will be credited directly in customers’ mode of payment, once the refund amount from the airline is received.

WM Travel will initiate the refund within 72 hours after receiving it from the respective Airlines/hotel/transporter/other suppliers.

Owing to Banking Procedures, credit cards’ refunds may take 72 hours, while in case of net banking transactions it may take 7 days.

Owing to Banking Procedures, credit cards’ refunds may take 72 hours, while in case of net banking transactions it may take 7 days.

Amount in wallet once used for any transaction and the remaining amount in the wallet will not be transferred to any bank account. However, you can use the wallet amount for a future booking with us.

10. Refunds in cases where Airlines/Hotel is declared Insolvent or Bankrupt

WM Travel shall not be responsible to pay refunds of any kind in cases where the Airlines/Hotel closes its operations or declares itself as insolvent. 

In some cases, based on the assurance given by airlines/hotels/suppliers, WM Travel may sometimes refund the amount to the customer. However, WM Travel reserves the right to recover the refunded amount in event of Airlines/hotels getting shut, non-operational or bankrupt. 

11. Copyright 

Products, services and contents showed on www.wmtravels.in are the properties of this website. Any unlawful copy & use of the brand product & services without consent will be taken as pilfering and WM Travel can take strict actions against the concerned person/organization/company. 

WM Travel provides a limited right to enter, explore, use and transact on its site. Visiting this website, you agree not to exploit its elements and interrupt the operation of this site in any way. Except for information, products or services displayed on the site, WM Travel does not give its consent to any other information in any way. You also agree that WM Travel does not ensure the files available to download from the site will be free from any type of viruses.

12. Availability

Some of the products and services showed on the site may not be available for booking in your location or country. Hence, the reference to any such products and services on the site does not indicate a particular geographical location. Products and services displayed on the site are also subject to availability and the company is not liable if any of these get unavailable or sold out.

Every product and service offered by WM Travel is governed by the rules and regulations of the specific service provider. You must refer to the rules and regulations of the service providers as well, before booking with us.

13. Visa Guidelines

Visa Approval is strictly dependent on Immigration only.

In case the flight is already booked and visa approval is delayed by Immigration, WM Travel will not be liable for flight cancellation.

Once rejected by Immigration, Visa cannot be clear and the amount is non-refundable. 

In case the customer is involved in any illegal activity, all the fines & penalties must be payable by the customer. 

14. Transmitted Material

Communications on Internet are never private or secure. You understand that any message or information sent to this site by you can be intercepted by others unless there is a special note that the particular information (for example, credit card information) is encrypted. Sending a message to WM Travel does not make the site have any special responsibility.

WM Travel holds the copyright in the contents of this website. Copying any part or all the contents of this website without approval from WM Travel is prohibited except to the extent that such copying or printing is necessary for the purpose of availing the paid services offered. 

15. Contests & Offers 

WM Travel may run contests and offers that may require you to send some elements or information about yourself. Each offer and contest running on this website will have its own rules, you are required to read them before getting agreed for participation.

16. Disclaimer and No Warranties

You accept that WM Travel is a conciliator, which is not answerable for any third party obligations owing to rates, quality, and all other cases. You are in agreement that using the services and the site is at your solitary risk. It is your duty to assess the accuracy, comprehensiveness and feasibility of all advice, opinions, services, merchandise and other information displayed on the site. There is no assurance of uninterrupted or error-free services. 

WM Travel can make developments and/or changes on its website at any point in time. WM Travel and its third party suppliers, licensors, and partners do not promise or make any demonstrations about the use or the outcomes of the use of the services, the site or any reference sites in terms of exactness, correctness, reliability, or otherwise. 

You accept that certain factors can prevent seamless access or use of this website including, unavailability of products & services, interruption of the Internet or other telecommunications services or some other technical work carried out on this website. WM Travel (WM Travel Solutions Pvt. Ltd.) will not be responsible for any loss or damage of any kind as a result of or linked with any ability/inability while using the site.

17. Hikes in Tariffs & Taxes

This is informed in prior that after the finalization of the tour package rates, you can be charged as extra for any hike in entrance fees, fuel cost, guide charges, and other services. 

Also, if government revises some taxes on travel services, customers have to pay that extra amount. 

18. General Terms:

Being a reputed and responsible travel agency, WM Travel offers you the best possible information about hotels, airlines, transportation, and railways. However, to avoid any confusion customers are advised to make a personal inquiry through a proper channel.

We are not liable for any delay and alteration in your trip due to unavoidable circumstances, which can be anything. 

You are responsible for your own safety measures. We are not accountable for any damage, loss or injury suffered while enjoying the holiday packages provided by us. 

We are also not responsible for any human error that goes unnoticed by the customers and our staff.


Planning for a tour ?

Holiday Packages India